[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”Returns” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;”]RETURN POLICY[/ultimate_heading][vc_column_text css=”.vc_custom_1534701242010{margin-top: 35px !important;}”]All returns must meet the following guidelines in order for the Return Policy to apply.If you received your product damaged. Please read here for guidelines and instructions on how to resolve this issue. This is would not be considered a return.[/vc_column_text][ultimate_heading main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;”]Guidelines:[/ultimate_heading][vc_column_text css=”.vc_custom_1538406012329{margin-top: 35px !important;}”]1. All product returns require the original order number.
- You can find your order number on the invoice, under the Confirmation Number
2. The invoice form from the package you received.
3. The products in new and unused condition.
4. All returns must occur within 30 days of receipt.[/vc_column_text][ultimate_heading main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;”]Returns & Refunds[/ultimate_heading][vc_column_text css=”.vc_custom_1538406090125{margin-top: 35px !important;}”]Products that are received by Got Game. Book It. in any of the following conditions are not eligible for return and may be rejected.
- Any product not purchased from Got Game. Book It.
- Any product which appears tampered, customized, or altered in any way.
- Any product that exhibits physical damage.
- Any products that has been used.
[/vc_column_text][ultimate_heading main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;”]If you are from the US, Canada, or China please send your returns to:[/ultimate_heading][vc_column_text css=”.vc_custom_1538406217404{margin-top: 35px !important;}”]Got Game. Book It.
518 Carnation Lane
Mansfield, TX 76063
Write the Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender. (This only applies to US orders)[/vc_column_text][ultimate_heading main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;”]If you are located anywhere else please send your returns to[/ultimate_heading][vc_column_text css=”.vc_custom_1538406339309{margin-top: 35px !important;}”]Got Game. Book It. Fulfillment
Baseline 22 Co.
Mansfield, TX 76063
Please be sure to include your invoice with your return. There is a 30 day return policy and you may not return used merchandise. Please be sure the product is UNOPENED. We also do not supply return labels for returns. Please email us at support@gotgamebookit.com if you have questions.[/vc_column_text][vc_empty_space height=”65px”][ultimate_heading main_heading=”Still Need Help?” main_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:21px;” sub_heading_font_family=”font_family:|font_call:” sub_heading_style=”font-weight:normal;font-style:normal;” sub_heading_margin=”margin-top:5px;” main_heading_line_height=”desktop:55px;”]If you still need help, then dot hesitate to contact us. Click on button below to send us your queries and questions.[/ultimate_heading][vc_empty_space height=”25px”][ult_buttons btn_title=”Contact Us” btn_link=”url:http%3A%2F%2Fgotgamebookit.com%2Fcontact-us%2F|||” btn_size=”ubtn-custom” btn_width=”125″ btn_height=”35″ btn_title_color=”#192b49″ btn_bg_color=”#fee600″ btn_bg_color_hover=”#fee600″ btn_title_color_hover=”#192b49″ icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ btn_font_style=”font-weight:700;” btn_font_size=”desktop:13px;” btn_line_height=”desktop:17px;”][/vc_column][/vc_row]