Day: January 27, 2020

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”I don’t see the answer I need in the FAQ?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580148667950{margin-top: 35px !important;}”]Are images missing when you open your PDF, or are you seeing black lines …

I don’t see the answer I need in the FAQ? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”Why is my PDF blurry?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580148875346{margin-top: 35px !important;}”]Are images missing when you open your PDF, or are you seeing black lines where the images should be? …

Why is my PDF blurry? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”What if my file isn’t printing correctly?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580148949767{margin-top: 35px !important;}”]First, determine what file type you’re having trouble printing. If it’s a ZIP file, you’ll need to …

What if my file isn’t printing correctly? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”What if I can’t open a file?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580149023318{margin-top: 35px !important;}”] First things first: Make sure the file you want to open has downloaded completely. Large files …

What if I can’t open a file? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”What if I can’t download a file?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580149248545{margin-top: 35px !important;}”] Most of the time, download issues are temporary and related to an unreliable network connection or …

What if I can’t download a file? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”Where can I find my purchases?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580149297088{margin-top: 35px !important;}”]If you purchased on Got Game Book It, you’ll find them right on your My Member page — …

Where can I find my purchases? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”I was charged twice for an order, what should I do?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580149345066{margin-top: 35px !important;}”]This sometimes happens when a browser is refreshed during the checkout process. Please …

I was charged twice for an order, what should I do? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”What’s the return policy?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580149384258{margin-top: 35px !important;}”]Please see our return policy click here http://gotgamebookit.com/return-policy/[/vc_column_text][ultimate_heading main_heading=”Still Need Help?” main_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:|font_call:” sub_heading_style=”font-weight:normal;font-style:normal;” sub_heading_margin=”margin-top:5px;” main_heading_line_height=”desktop:55px;” …

What’s the return policy? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”What payment methods do you accept?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1580149582111{margin-top: 35px !important;}”]Visa, MasterCard, American Express, Discover, PayPal..[/vc_column_text][ultimate_heading main_heading=”Still Need Help?” main_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:|font_call:” sub_heading_style=”font-weight:normal;font-style:normal;” sub_heading_margin=”margin-top:5px;” main_heading_line_height=”desktop:55px;” …

What payment methods do you accept? Read More »

[vc_row gap=”25″][vc_column width=”1/3″][vc_widget_sidebar sidebar_id=”sidebar_1″][/vc_column][vc_column width=”2/3″ css=”.vc_custom_1534670312725{padding-top: 50px !important;padding-right: 7% !important;padding-bottom: 50px !important;padding-left: 7% !important;background-color: #f7f7f8 !important;}”][ultimate_heading main_heading=”When will I receive my order?” main_heading_color=”#192b49″ sub_heading_color=”#192b49″ alignment=”left” main_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:700″ main_heading_style=”font-weight:700;” main_heading_font_size=”desktop:20px;” sub_heading_font_family=”font_family:Poppins|font_call:Poppins|variant:600″ sub_heading_style=”font-weight:600;” sub_heading_margin=”margin-top:15px;” sub_heading_font_size=”desktop:21px;” sub_heading_line_height=”desktop:35px;” main_heading_line_height=”desktop:55px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text css=”.vc_custom_1586445738817{margin-top: 35px !important;}”]All products purchased from GGBI are digitally delivered to the “My Purchases” section of your GGBI account immediately …

How soon after I place my order will I get it? Read More »